We are seeking to recruit an accomplished Administrator to join our team based in Altrincham, Cheshire on a full-time basis.
About us
bennettbrooks are a fast-growing dynamic accountancy and advisory business, we have 8 offices based across the North West and Wales which offer vibrant places to work. You’ll have the opportunity to experience a wide range of industries and clients making every day unique. As we strive for B Corp certification, we are committed to using our business as a force for good. By joining our team you’ll be contributing to sustainable and responsible working practices that benefit our clients, the communities we operate in, our environment and our team. We provide a collaborative environment and inclusive work culture. We believe in the power of teamwork where you will work alongside a team of talented and dedicated professionals.
Purpose
You will provide administrative support for billing, post, client payments, plus cover for the main reception including call handling, visitor hospitality and meeting room management.
Responsibilities
General support of the administration function including but not limited to:
- Monthly billing administration i.e. raising invoices and issuing them to the client
- Manage site supplies including stationery and other consumables
- Organisation and support with company wide and other ad-hoc events
- First point of contact for onsite services such as cleaners, shredders, site security, fire marshals etc
- Finance support and any other administrative support duties as and when required
- Answer incoming calls for the business, providing information, transferring calls and/or taking messages as necessary – providing a best in class customer experience
- Being present on reception ensuring the reception area is welcoming to visitors
- Meeting and greeting visitors and providing hospitality for meeting and events
- Keeping reception area tidy and presentable at all times
- Dealing with incoming and outgoing mail
- Assist employees with meeting arrangements including booking meeting rooms and organising lunch/refreshments
- Housekeeping such as maintaining the dishwasher and coffee machine.
- Any other duties commensurate with the role
Requirements
- Experience of working in a similar environment is preferred.
- GCSE Grades A-C including Maths and English
- Good IT skills will allow for a smooth training process, including electronic document approvals and submissions to Government agencies
- Experience of Microsoft Office, including Word, basic Excel skills and calendar management with Outlook
- Our phone system is run via Microsoft Teams. Full training will be provided, however prior experience would be advantageous.
Skills and Personal Qualities
- Positive, pro-active approach
- Well organised with excellent time management skills & attention to detail
- Able to work as part of a team, but also able to use own initiative
- Ability to communicate in a clear and concise way with colleagues and clients
- Excellent customer service skills
- Ability to adapt quickly
- Reliable and trustworthy
Benefits
- Competitive salary
- 36 days holiday inclusive of bank/public holidays and Christmas closure
- Option to buy/sell a maximum of 5 days holiday
- Employee assistance programme (which includes; Life support, Legal information, Bereavement support, Medical Information, CBT & Managerial Support).
- Pension scheme – 5% employer contribution
- Life assurance cover (2 x annual salary)
- Option of salary sacrifice pension scheme
- Enhanced maternity/paternity/shared parental pay
- Enhanced sick pay
- Referral scheme
- Paid volunteer time and an annual charitable donation on your behalf
- Long service enhancements to employer pension contribution and holiday entitlement
Job Type: Full-time, Permanent
Hours of work: 37.5 hours per week, Monday to Friday
Salary: £27,600 – £30,000 depending on experience and qualifications
Location: Altrincham office
